Tenant Handbook

North Laurel Project, LLC

17199 N. Laurel Park Drive

Livonia, MI 48152

Thomas Duke Co, Inc.

I. Introduction

      Description & Property Highlights

      Building Information

      Management Staff Contact Information

      Building Hours

II. General Information 

      Amenities

      Holidays and After Hours Access for Guests

      Janitorial

      HVAC

      Indoor Air Quality

      Lighting

      Window Cleaning

      Maintenance Service Requests

      Ordering Keys & After Hours Security Access Fobs/Codes

      Tenant Rules & Regulations (See Lease Agreement)

III. Emergency Preparations

      Emergency Phone Numbers

      Emergency Preparation

      Recommended Precautions

      Security Tips

      Active Threat/Shooter

      Assisting the Disabled

      Bomb Threat

      Overview of Life Safety Systems

      Electrical Failures/Interruptions

      Elevator Entrapment

      Environmental Emergency

      Hostage Situation

      Natural Gas Emergency

      Water Interruptions/Floods

      Medical Emergency

      Solicitation & Loitering

      Thefts

      Evacuation Plans

IV. Moving Procedures

      Move In Policies & Procedures

      Move Out Policies & Procedures

      Insurance Requirements for Vendors, Contractors, Movers

V. Forms

      Tenant Contact Information Form

      How to Reserve a Conference Room

V. Forms (Continued)

      Directory Strip and Suite Entrance Signage

      Moving Company Requirements

      Loading Dock & Elevator Reservation

      Key Returns

VI. Build-outs & Remodeling

      Build out and remodeling

      Contractor Rules and Regulations

VI. Tenant Rules & Regulations